Returns

If you are not satisfied with an item(s), you can return it/them within 30 days

Register return

Register on our portal

Select the items you want to return or exchange within 30 days of receiving your order, and choose your preferred return method or choose a replacement item.

Pack

Place the item(s) you would like to return back in the box you received them in or any other solid carton box. Close the box securely, using sufficient tape.

Send

Take it to your preferred drop off point within 14 days or wait for your pick up.

Refund

As soon as our distribution center has received your return, you will receive a refund within 7 working days to the relevant bank or credit card company.

What is Fred's Return Policy?

Fred understands you want to try his colourful and original clothing.
This is why Fred offers a 30 day return policy, starting from the date you have received the order. All garments should be unworn and all tags should still be attached. Please send back the items in the original packaging.

Can I return a damaged garment?

Yes, we accept damaged garments within one month of purchase.

Do I have to pay for my own return?

Yes, unfortunately Fred can't provide this for you yet. 
You can return your order with the parcel service you like. 
When returning your order we will not refund your shipping costs.

When will I receive my refund?

When Fred receives your return, he will check the package,
and the item(s) will be refunded within 7 working days.