Delivery

WHAT COUNTRIES DOES FRED DELIVER TO?

Fred currently delivers to 14 countries at the moment: 
- Austria 
- Belgium
- Czech Republic
- Denmark 
- Finland
- France
- Germany
- Ireland
- Luxembourg
- Netherlands
- Poland
- Spain 
- Sweden
- United Kingdom 
 

WHAT ARE FRED'S SHIPPING COSTS?

Fred has special shipping costs for each country. Go check them out below: 
 
Austria - €15 (Free shipping by orders above €200)
Belgium - €7,50 (Free shipping by orders above €100)
Czech Republic - €20 (Free shipping by orders above €200)
Denmark - €15 (Free shipping by orders above €200)
France - €12,50 (Free shipping by orders above €200)
Finland - €20 (Free shipping by orders above €300)
Germany - €7,50 (Free shipping by orders above €100)
Ireland - €20 (Free shipping by orders above €300)
Netherlands - €7,50 (Free shipping by orders above €100)
Luxembourg - €10 (Free shipping by orders above €150)
Poland - €15 (Free shipping by orders above €200)
Spain - €20 (Free shipping by orders above €200)
Sweden - €20 (Free shipping by orders above €200)
United Kingdom - €15 (Free shipping by orders above €200)
 
Please take note that we use DAP NP (Duties & taxes Not Paid – receiver pays). Which means the receiver will pay the duties & taxes. Only applicable for United Kingdom and Ireland. 
 

CAN I PLACE AN ORDER ONLINE AND COLLECT IT FROM A STORE?

No, Fred doesn't offer this yet. Fred is working on making it able to do so in the near future. 

HOW CAN I TRACK MY ORDER?

After placing your order, you will receive an order confirmation. You will receive a tracking code when your package has left our warehouse. 
 

DO I HAVE TO SIGN FOR MY PARCEL WHEN IT ARRIVES?

Yes, you will have to sign for the delivery. 

WHAT IS THE TIME SCHEDULE OF THE DELIVERY?

All of Fred's orders are transported by DPD.
DPD has given Fred leadtimes per country below: 
 
The Netherlands, Belgium, France and Germany:               1-2 working days
Austria, Czech Republic, Spain, Poland & Luxembourg:    1-3 working days
Denmark, Finland, Ireland, Sweden & United Kingdom:     1-4 working days

During the holidays we have longer delivery times!
 

WHAT HAPPENS WITH MY PARCEL WHEN I'M NOT AT HOME FOR DELIVERY? 

When you’re not at home at the time of delivery, DPD will try to deliver your order
once again in the next days or leave a note in your mailbox with other options.