Returns & Exchanges

WHAT IS FRED'S RETURN POLICY?

Fred understands you want to try his colourful and original clothing.
This is why Fred offers a 14 day return policy, starting from the date you have received the order. All garments should be unworn and all tags should still be attached.
With every return Fred needs a return form.
The return form can be downloaded here. After you've filled in the return form,
you can return your item(s) to Fred's headquarters. 

ONLINE SAMPLE SALE

Items ordered in our online sample sale cannot be returned!
 

WHERE DO I RETURN MY ORDER?

You can return your order to Fred’s headquarters:

A fish named Fred
Return/Exchange
Frankfurtstraat 2
1175 RH Lijnden
the Netherlands 
 

CAN I EXCHANGE FOR ANOTHER SIZE?

When you need another size, Fred asks you to order the correct size in a new order,
and return the wrong size afterwards with Fred's return form. 
 

CAN I RETURN A DAMAGED GARMENT?

Yes, Fred accepts damaged garments within one month of purchase. 
 

DO I HAVE TO PAY FOR MY OWN RETURN?

Yes, unfortunately Fred can't provide this for you yet. 
You can return your order with the parcel service you like.
 

WHEN WILL I RECEIVE MY REFUND?

When Fred receives your return, he will check the return form,
and the item(s) will be refunded within two working days.